OCR Business AS (H031 )Topic Question

Introduction to business

Enterprise

Business sectors

Types of business

Business objectives and strategy

Different stakeholder and business objectives

Stakeholders

Business plans

Risk and uncertainty

Measures of performance: financial and nonfinancial

Decision making

External influences

he market, market structure, market size, share and growth

Demand and supply

Physical and nonphysical markets

Competition

Market dominance

Global context

Political factors

Economic factors

Social factors

Technological factors

Ethical factors

Legal factors

Environmental factors

Accounting and finance within a business environment

Sources of finance

Management accounting

Costs, revenue and profit

Break-even analysis

Investment appraisal

Budgets and variances

Cash-flow

Working capital

Financial accounting

Income statements

Break-even analysis

Statement of financial position

Ratio analysis

Human resource management within a business environment

Organisation

Break-even analysis

Investment appraisal

Budgets and variances

Cash-flow

Working capital

The workforce

Recruitment

Selection

Training

Workforce performance

Appraisal

Redundancy and dismissal

Management

Functions of management

Leadership

Motivation

Employer/employee relations

Marketing within a business environment

Marketing resources

Customer needs

Identifying customer needs

Anticipating consumer needs

The marketing strategy

The marketing mix

Product

Price

Place

Promotion

The production process

Methods of production

Services

Productive efficiency

Productivity

Capacity utilisation and management

Added value

Economies and diseconomies of scale

Stock control

Productive efficiency

Lean production

Services

Productive quality (fit for purpose)

Internal quality standards

External quality standards