GCSE AQA BUSINESS TOPIC QUESTIONS

3.1 Business in the real world

3.1.1 The purpose and nature of businesses

3.1.2 Business ownership

3.1.3 Setting business aims and objectives

3.1.4 Stakeholders

3.1.5 Business location

3.1.6 Business planning

3.1.7 Expanding a business

3.3 Business operations

3.3.1 Production processes

3.3.2 The role of procurement

3.3.3 The concept of quality

3.3.4 Good customer services

3.5 Marketing

3.5.1 Identifying and understanding customers

3.5.2 Segmentation

3.5.3 The purpose and methods of market research

3.5.4 The elements of the marketing mix: price, product, promotion and place (4Ps)

3.2 Influences on business

3.2.1 Technology

3.2.2 Ethical and environmental considerations

3.2.3 The economic climate on businesses

3.2.4 Globalisation

3.2.5 Legislation

3.2.6 Competitive environment

3.4 Human resources

3.4.1 Organisational structures

3.4.2 Recruitment and selection of employees

3.4.3 Motivating employees

3.4.4 Training

3.6 Finance

3.6.1 Sources of finance

3.6.2 Cash flow

3.6.3 Financial terms and calculations

3.6.4 Analysing the financial performance of a business